Where do I find my case ID?

Jaker
Jaker Member Posts: 2 New User

I have been told by the Acer Product Repair team to include the case ID on the outside of the packaging. I do not know what my case ID is. How do I find my case ID?

 

Please do not tell me about my SNID or S/N, because I know what those are.

 

Answers

  • Jaker
    Jaker Member Posts: 2 New User

    I found it. Smiley Embarassed

  • Leho
    Leho Member Posts: 525 Mr. Fixit WiFi Icon

    Jake

    The case id (ie Acer job number)  is the number Acer gives you when you discuss the problem with them and they ask you to send in your computer.

    Leho

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