blue screen error codes

guy7bmwm5
guy7bmwm5 Member Posts: 1 New User

I have an Acer Aspire One D270-1401. It has been crashing more often. I have obtained the following codes from the blue screen under technical information near the bottom left of the screen.

 

0x93f02008
0x8f5320d5
0x00000000
0x00000002

 

I have not been able to find any information about the codes above. I have not installed any new software, and I keep getting a message saying display driver stopped responding and has recovered, before the blue screen displays.

Answers

  • gJqWgqjY
    gJqWgqjY Member Posts: 4 New User

    Hello,

     

      The error messages are related to the operating system..  In order to fix the issue You need to reload the Operating system from the hidden partition..

     

     

  • niyatj
    niyatj Member Posts: 1 New User

     Most of the bluescreen happen due to Display Driver and Software Mismatch ,you can analyze the dump file created during restart using any third party software ,i am using bluescreen view a simple gui to show what is cause bluescreen you can download it from http://spidersoft.in/Windows/System-Utilities/Other/BlueScreenView_102.html  .or another way is windows software development kit ,but its complecated.

  • ScottyC
    ScottyC Member Posts: 433 Practitioner WiFi Icon

    You can always try to donwload your display drivers from the Acer site and reinstall them. This does help from time to time, but sometimes the issue is more severe. One such cause is that the graphics adapter is overheating. If you download the driver and it doesn't fix the issue you should try to reinstall Windows to eliminate any possible software issues (corrupt .dll files, registry errors, driver issues, viruses).

     

    To do a recovery, open the start menu and look for the Acer folder under the all programs menu. In the Acer folder you should see Acer eRecovery Management. Open the program and look for Recovery on the left. Now select the top option to return the system to factory defaults. Keep in mind that you will lose your personal files by doing this so it's a good idea to back them up. This almost always fixes these types of issues. If it doesn't then there is a hardware issue that is causing the problem. I would suggest blowing out the air vents to get the dust out as a last resort, but otherwise you'll need to have the unit repaired.

This discussion has been closed.