Acer Aspire E1-531 keyboard lockout

Branwen
Branwen Member Posts: 1 New User

My daughter was playing a game last night on my acer, and sadly she locked the keyboard up.  i can use the laptop with an USB keyboard and mouse ( the trackpad does work apparently.) is there a key stroke or can we do anything to unlock it? it is a e1-531-4916 running win 8 64 bit version any help would be grand. 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I'm not sure how it would have been "locked up".  We do not include anything to disable the internal keyboard.

     

    You may want to check in Device Manager for any devices with a ! or X on them.

     

    If you can boot into Safe Mode, check and see if the keyboard is usable there.

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