philetus Pathfinder

I found the problem and fixed it myself.

Glad to hear it worked.

Since you have directions for the second one, try it and then, if they seem similar, the other one.

Wrong post.

Try something else. See the second poet down here, https://community.acer.com/en/discussion/499284/acer-a-500-how-to-upgrade-android-software-need-step-by-step-as-not-too-computer-smart

Get the Seagate Sea Tools easy-to-use diagnostic here, https://www.seagate.com/support/downloads/ Run a CHKDSK and then run SFC. https://www.thewindowsclub.com/disk-error-checking-windows-8/ https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

It's a great program, but I got ahead of myself. I don't believe it works in a Chromebook.

This is probably the one you found. User Manual User Manual Date: 2013/02/27 Version: 1.0 Vendor: Acer Size: 4.3 MB Download

Have you tried this? https://octoperf.com/blog/2018/09/02/acer-predator-helios-500-mods/

Good luck. I hope it works for you.

Yes, that is the Acer part number for the VX5-591G. You have to be gentle with those cables. Don't pull the cable away from the connectors.

Have you right clicked on the desktop and tried to change the resolution to 75Hz?

@Acer-Manny, can you help this person?

https://dancharblog.wordpress.com/2014/10/07/displayport-hdmi-dongles-active-vs-passive-re-visited/

Try disabling the USB selective suspend setting disabling the USB selective suspend setting

Are you connecting through a browser or a email client or?

https://forums.tomshardware.com/threads/144hz-displayport-to-dvi-d-duallink-adapter.2688409/

I have a E5-575 that I have Windows 8.1 in. Everything works. There is also Linux.

CB242Y doesn't have speakers.

You can try this, once it's off and you have recharged it, https://www.hardreset.info/devices/acer/acer-b1-750-iconia-one-7/recovery-mode/ once you are in Recovery, scroll down with down volume to wipe data /Factory Reset and push the power button. If it goes back to stuck at erasing, that;s it. Take it for repair or…