White_angel Networker

Your are welcome! Thanks for sharing your results. Please accept the answer if it helped!

plug your USB flash drive, run Rufus then:select ISO image from the dropdown menu near "Create a bootable disk"click on the little icon on the right and browse to the downloaded iso fileas Partitions scheme select "GPT partition scheme for UEFI"as File system select "FAT32"click on Startwait until it finish, then uplug…

Hello sarajoanne2611, Welcome to Acer Community! 

Hello Mikkyk, Please follow below steps to do factory reset. * Hold the Shift key while you click Restart. * Click Troubleshoot. * Select Reset Your PC. * Click Remove everything. * After your computer reboots, click Just remove my files. * Click Reset. Note: This process will erase all data on your system. Make sure your…

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following... 1. Uninstall the keyboard driver. 2. Reboot the computer (without reinstalling the driver). 3.…

I believe the the cover or the casing is not properly fixed. Please check this link for disassembly and put it back together Click here If it is under warrant please contact Acer support in your region and send it for repair !!Please hit like and accept the answer if it helps!!

Open command prompt and enter the following command: chkdsk /f /r /x This will fix any drive errors and isolate bad sectors. NOTE: If you are still under warranty contact Acer in your region and request a repair of your device.

Hello Saurbh, Try power reset please follow the instructions below: To perform a power reset: * Unplug the AC adapter from your notebook. * Turn the notebook over to remove the battery. Slide the lock tab to the unlock position first then slide and hold the release tab. While holding the release tab remove the battery.…

You are absolutely correct, Electronic waste could be dangerous Acer do have recycling program. Please check the below link for state wise recycling program. https://www.acer.com/ac/en/US/content/recycling-pc !!Please hit like and Accept the answer if you love it!!

If you are unable to login to BIOS means try these steps: 1. If it ask for BIOS password then try to enter some inputs 3-4 time and it will ask for checksum key or hash key. 2. got to this link where you can generate the key http://www.biospassword.org !!!Please accept the answer if it does resolve you issue!!! !!!Click…

Hello ZCC, You have Acer cloud book so the storage is very limited it is a basic laptop to surf or browse online but you cannot install application which required more memory. you can try doing factory reset and try installing the program again if that did not work means instead trying to install Ms office on your…

If you are unable to login to BIOS just because if you have forgot the password means try these steps: 1. If it ask for BIOS password then try to enter some inputs 3-4 time and it will ask for checksum key or hash key. 2. got to this link where you can generate the key http://www.biospassword.org !!!Please accept the…

Hello Asheedzz and GreangelU, Please follow the steps below to diagnose and fix it 1. Restart the computer and start tapping F2 to enter BIOS setup check whether you find something like "HDD model name" and if it does gives alpha numeric information then your hard disk drives detects. if it says "None" which means your…

I personally use "RealTemp 3.70" and it tells the temps for the CPU & GPU(Dedicated not integrated) and also has temp alarms you manually set for both. Download link: https://www.techpowerup.com/realtemp/ And to make it visible and not having to start it up every time you just go into task scheduler and create a basic…

Please send a private message to Acer-Karp including the email address your Acer ID is using, and they will arrange for the account to be deleted. https://community.acer.com/en/messages/add/Acer-Karp Hit 'Like' if you find the answer helpful! Click on 'Yes' if the comment answers your question!

Hello RoySecord, This is so unfortunate but usually when a warranty repair work is registered Acer only provide shipping label at no cost but if you have paid for Insurance that Acer will not reimburse and but you can share your feed back by calling Acer customer service in your region or contact Acer corporate. Link:…

Hello MustafaAlawneh, If you still have the issue please follow the below steps: 1. Do power drain( remove the charger and check at the bottom there will be a tiny pin hole insert a paper clip and hold it for 30 sec, If it does not have tiny pin hole and if it is removable battery mean remove the battery and disconnect the…