Missing Intel/Realtek Sound Driver for Windows 7 (64bit)

Sandlab
Sandlab Member Beiträge: 5 New User
bearbeitet April 2023 in 2016 Archiv

Dear Community,

 

we have just received Intel Laptops (Acer Aspire VN7-792G-74Y9), which we are going to use with Windows 7 (64bit).

 

Now we have got an issue with the sound driver that we cannot manage to install. All another drivers are running without any errors.

 

The sound device is shown in the device manager with an yellow exclamation mark and means that it is not installed yet.

 

 

Here the device data:

 

Hardware IDs

------------------

 

PCI\VEN_8086&DEV_A170&SUBSYS_103A1025&REV_31

PCI\VEN_8086&DEV_A170&SUBSYS_103A1025

PCI\VEN_8086&DEV_A170&CC_040100

PCI\VEN_8086&DEV_A170&CC_0401

 

Compatible IDs

------------------

PCI\VEN_8086&DEV_A170&REV_31

PCI\VEN_8086&DEV_A170

PCI\VEN_8086&CC_040100

PCI\VEN_8086&CC_0401

PCI\VEN_8086

PCI\CC_040100

PCI\CC_0401

 

According to our internet search (PCI\VEN_8086&DEV_A170&CC_040100) it is going to be an "Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller Driver"

 

We have already found many drivers (such as Realtek HD Sound Driver) and installed them but without success

 

 

Do You know how to find the correct driver for this device?

 

 

Thank You!

Beste Antwort

  • Kno63
    Kno63 ACE Beiträge: 15,816 Trailblazer
    Antwort ✓

    Hallo Sandlab,

     

    du bist hier im deutschen Acer Community Forum; du darfst also gerne auf Deutsch posten, dann haben auch andere hier was davon!  ;-)

     

    Die Antwort von IronFly im internationalen Forum hat dich sichtlich nicht zufriedengestellt, dürfte aber zutreffend sein:

     

    http://community.acer.com/t5/Windows-7/Missing-Intel-Realtek-Sound-Driver-for-Windows-7-64bit/td-p/413148

     

    Gruß

     

    Jochen

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