aspire V5-531p administrator disabled

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user4
user4 Member Posts: 2 New User

I am working on an Acer Aspire V5.

Cutting a long story short, it was upgraded to Win 10 but there were issues with the users.

The position now is that when I start the laptop, it says the Administrator is disabled.  There is no way to select another user.

I cannot find a way to go into Safe Mode or boot from CD or USB.

Any pointers to how I might get round this welcomed as I am panicking!

Thank you

Answers

  • sharky25k
    sharky25k Member Posts: 473 Skilled Practitioner WiFi Icon
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    Hi,

     

    Use the option four from the link below. Just be careful and follow the steps from there. You will need a bootable USB installation drive with w10.

     

    http://www.tenforums.com/tutorials/2969-administrator-account-enable-disable-windows-10-a.htm

  • user4
    user4 Member Posts: 2 New User
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    Thanks for taking the time to reply; I couldn't get to the link I think you might have been referring to - maybe I needed to be a logged in user of tenforums?

     

    Having said that, I have resolved the issue by managing to get the laptop back to an earlier restore point.

     

    Regards