aspire V5-531p administrator disabled

user4
user4 Member Posts: 2 New User

I am working on an Acer Aspire V5.

Cutting a long story short, it was upgraded to Win 10 but there were issues with the users.

The position now is that when I start the laptop, it says the Administrator is disabled.  There is no way to select another user.

I cannot find a way to go into Safe Mode or boot from CD or USB.

Any pointers to how I might get round this welcomed as I am panicking!

Thank you

Answers