Z271 strange issue with 144hz

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  • Mitch689
    Mitch689 Member Posts: 5 New User
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    There's no solution, just to bring a brand new monitor ('cos this problem is a fabric problem that EVERY monitor have by playing at 144hz) to the repair service.
    Acer is a ***** and I'll never buy something again from them, they do not even replay anymore here, someone said that is a firemwell/drivers problem but they do not release the new drivers for a publict download. Absolutly the worst service that I have in my life from a big company.
  • Minusas
    Minusas Member Posts: 5

    Tinkerer

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    Is there confirmation, that firmware update fixes pixelation problem? Or needed hardware repair?
  • Minusas
    Minusas Member Posts: 5

    Tinkerer

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    And maybe someone have new firmware for download?
  • Yoshimura
    Yoshimura Member Posts: 3 New User
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    I have the same issue playing Divinity Original SIN 1 and 2. Could you provide us the 2017 driver please ?
  • Yoshimura
    Yoshimura Member Posts: 3 New User
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    FYI, I sent my screen to ACER, and it came back repaired (firmware update)
  • floboss1er
    floboss1er Member Posts: 2 New User
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    Hello i have the same issue, how can i make the update?
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    edited October 2018
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    Hi floboss1er,

    Sorry to hear that you're having the issues, you have to contact your local Acer support to set the unit up for repair. 

    Contact the support line or chat https://www.acer.com/worldwide/ select the country you are in and click on the support tab, on the left hand side you will find and option “contact support”.


    Thanks,

    Acer-Manny 

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