Notebooks & Netbooks

[Stix2002]

Some of the screen slowness can possibly be as a result of old BIOS versions.

Most of my screen slowness and mouse freezes have gone away since updating the BIOS today to 2.09 from 2.04.

There is also a problem with Windows 8.1 (and not Acer) that causes mice to freeze during game play that supposedly has been fixed but I am not so sure about Microsoft's updates since they aimed the fix particularly at gamers using Windows 8.1

Also, my experience with McAfee and Norton is to trash them as one of the first steps I do when I but a new computer. Windows 8 and 8.1 has Microsoft Defender and Security Essentials built in, so adding anything else will slow your machine.

[seroton10]

I was the first respondent on this thread, and I'd just like to share my experiences so far. In general I am happy with how my V5-122P performs now.

The changes I've done since my first post are (in the given order):

1. Replace the HDD with a Samsung 840 SSD drive.
2. Update to a recent BIOS (version 2.09).
3. Remove the McAfee suite and installed Windows Defender.
4. Upgrade the Acer-supplied Windows installation to Windows 8.1.

Replacing the HDD with an SSD did of course improve performance, but it didn't make the sluggishness go away, and I was still not satisfied with the machine after the upgrade. Replacing the McAfee suite with Windows Defender (as recommended by several others) was a much larger improvement. I can't really assess the benefit of the BIOS and Windows upgrades, but the end result of all changes is very good, I find.

Looking back, the SSD upgrade probably isn't worth the investment in general; given the rest of the hardware it's overkill. In my case, given the way I treat the thing, the major benefit it provides is the robustness/shock insensitivity.

[SimcityTiles]

BUTP (BUMP)

Mine is ultra slow. It can't even load Google Drive, and i need it so bad for homework. It takes atleast 7 minutes to load a page. All i know is that it can only handle 1 tab which is terrible. Even laptops cheaper than this acer run so much more decent than mine. I only got this one cause i was urgent for a new laptop.

Now, i neglect my laptop and barley use it. What do i use? My old vista computer, and it runs so much faster! 5x faster than it, and it plays games so much better.

I really regret getting this, i was hoping for this to complete my homework. But it barley works! Soon when im not too busy ill try to uninstall all that bloatware like McAfee. My sister has a expensvie Acer and it runs so smoothly and perfect! It has a nividia core.

I did use this laptop alot on the first 2 weeks, but as time started passing i started using it less and less and now i neglect it.

[mikeywa]

Yep. Overall extremely slow and cumbersome if you don't know W8. Remedies: Use the Mcafee removal kit. Make sure all remnants are gone and inactivated. Replace with Avast or use Windows defender. Use free Revo unistaller to remove any programs you don't need. Use Ccleaner to clean it all up. Set Windows update to notify - not just do it automatically. Do the update once (takes an hour or two). Minimize start-up programs and get rid of any un-needed apps from the start menu. If you want to go directly to desktop, make it do that via start-up tasks. Now quite satisfactory. Not supersonic but quite adequate for normal work purposes. 

[Acer-Cory]

Hi everyone,

We see some issues with customer's who uninstall McAfee while it's in the middle of performing it's scan have issues. Obviously 7 minutes to load a page is not normal, and there's an issue other than the hardware causing that. I would recommend reviewing the article linked below. If needed, run a recovery, let McAfee do it's updates and it's initial scan and then see how the system is performing and decided what needs to be removed. If you're still having issues, I would contact Acer support so they can take a look at it.

http://acer.custhelp.com/app/answers/detail/a_id/33013

Hope this helps,

Cory

[wilson088]

http://community.acer.com/t5/Ultra-Thin/Slow-wifi-on-Acer-V5-552/td-p/249610

check this link similar issue slow internet, seems to be a problem with AMD quickstream try removing it!