em 12-16-2013 07:41 AM
Hello everyone,
I own an Aspire 5745G Notebook with Windows 7 HP x64 preloaded. My HDD accidentally becomes a dynamic disk while shrinking "C" drive using a 3rd party partition management software. I converted it back to the basic using the same tool. Now my 14GB OEM reserved partition is gone. Actually it's indicating as an unallocated space in device manager window.
Can I still get it back without having recovery discs?
Thanks before.
Solucionado! Ir para Solução.
em 12-16-2013 07:51 AM
Hi osandakj
Bad news is, if the recovery partition is listed as unallocated, it has been erased.
You will definitely need to buy recovery disks for your laptop!
em 12-16-2013 08:01 AM
finlux wrote:Hi osandakj
Bad news is, if the recovery partition is listed as unallocated, it has been erased.
You will definitely need to buy recovery disks for your laptop!
Thanks for the quick reply ![]()
Hmmm I think so. Sounds like everything is gone from Rec. partition with the conversion of the dyn 2 basic
I tried using "diskpart" too.
BTW what do I do IF erecovery page is keep saying my SNID or Serial Number is invalid?
Thanks again.
em 12-16-2013 08:07 AM
If you're getting a "invalid" number from the support website, contact Acer by phone and speak to a human. You'll find the details in the support site for your region.
If they insist that there are no recovery disks available for your model, then post back!
Good luck ![]()
12-16-2013 08:14 AM - editado 12-16-2013 08:15 AM
finlux wrote:If you're getting a "invalid" number from the support website, contact Acer by phone and speak to a human. You'll find the details in the support site for your region.
If they insist that there are no recovery disks available for your model, then post back!
Good luck
For other options such as "ask acer" , SNID or serial is keep saying as invalid. But for recovery media, it says "No RCD available for the entered Serial Number."
And I'm from Sri Lanka. My country isn't listed in the country selection list. I usually selecting "USA" for all sites.
12-16-2013 08:22 AM - editado 12-16-2013 08:25 AM
OK, then try the following.
Go to the Acer support site, and download to external memory or blank disk, all the drivers & applications for your model.
Next, download the ISO image of Windows 7 HP (x64) here & burn it to a blank DVD.
When you next want/need to reinstall Windows, insert the disk with the ISO image on & boot from it. Follow all on screen instructions. It will ask for the product key, you will need to enter the product key that is on the base of your laptop.
Once done, then install all the drivers & applications that you made earlier.
Finally, install Windows updates & all your usual programs & AV software.
That's almost like your own recovery disk!
EDIT - I've found a contact number for Acer support in Sri Lanka, here, if you still wish to speak to a human!
12-16-2013 08:55 AM - editado 12-16-2013 08:56 AM
finlux wrote:OK, then try the following.
Go to the Acer support site, and download to external memory or blank disk, all the drivers & applications for your model.
Next, download the ISO image of Windows 7 HP (x64) here & burn it to a blank DVD.
When you next want/need to reinstall Windows, insert the disk with the ISO image on & boot from it. Follow all on screen instructions. It will ask for the product key, you will need to enter the product key that is on the base of your laptop.
Once done, then install all the drivers & applications that you made earlier.
Finally, install Windows updates & all your usual programs & AV software.
That's almost like your own recovery disk!
EDIT - I've found a contact number for Acer support in Sri Lanka, here, if you still wish to speak to a human!
I already have a drivers backup disc when I was created by using eRecovery App before this happens and also have a few soft copies of drivers available in the drivers and manuals section ![]()
Your windows images are outdated. Those are RTM editions I think. Newer official untouched images with SP1 U are available here. ![]()
And you have explained me what I did before I lost the data on my recovery partition.
Because, I was unable to restore my notebook into factory state with erecovery management after I shrink my HDD. I posted a thread here about that case
Anyway thanks for the all your guidelines. It was helped me a lot.
BTW the given acer support center is located at different country, I wonder why ![]()
According to my knowledge, mcentre is the authorized Acer dealer in my country. (I'm not sure)
Thanks again for the support.
em 12-16-2013 09:09 AM
Ah well!
Hope you're fixed soon! ![]()
em 12-16-2013 09:21 AM
finlux wrote:Ah well!
Hope you're fixed soon!
But some apps are not downloadable
They just available in the rec. partition. I really loved Office 2010 Starter with OEM licence and automatic activation of windows after factory restoration by erecovery app.
em 12-16-2013 10:59 AM
You can download Office 2010 starter here.
You can still activate Windows online, with a couple of clicks. It only takes a few seconds....!
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