Acer N214, error message, "This app can't run on your PC".
Hi all: I am new to the community. Less than a week ago, I logged on and was unable to open my microsoft office, chrome or adobe programs. The error messge, "This app can't run on your PC" popped up instead. I have attempted restore and recovery, and it won't allow me to do that. I message pops up and says, "Reset your PC. There was a problem reseting your PC. No changes were made." I have also tried to update my drivers, which failed. I have downloaded the updates from the Acer site, restarted, and tried refreshing the driver updates again, and it failed. I am a nursing student who needs this computer. The weird thing is can still use my internet explorer with no problem. Ugh! Can someone help? I am no computer whiz, and would greatly appreciate some feedback. Thank you!
Answers
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Try opening a DOS box and run SFC /SCANNOW
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Hi, thank you for your advice. I tried that, and am receiving the same error messages. The can showed no corruptions or errors. Got anything else up your sleeve?
thanks again.
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Well the next thing I would do would be to run a memory check program and from a DOS box run CHKDSK/F to see if the memory or fixed disk has any problems.
Am assuming you already ran a full sysytem scan for viruses/malware.
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Hi, thank you for your help. However, nothing seems to be working. I have tried resetting, recovering, wiping everything out and then some. I think I read that it may be due to a partition missing (?). Unfortunately, I don't have the funds to have a data dude look at it, but am willing try different solutions. RThe computer will still allow me to do stuff like this: web search, social medial, etc... but I cannot use my microsoft office, adobe imaging programs...stuff like that.
I am all ears if you have further suggestions. Thank you again.
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