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    • E5-521 PCI device not working and wireless not working

    Member Posts: 2 New User
    in 2016 Archives

    I have installed the Qualcom Atheros for my E5-521 / Win 10 (64) laptop.  However it still shows the PCI device not working.  I tried removing the device and searching for new hardware but it still can't find any drivers.  The wireless also will not find any access points so I am thinking the PCI needs to work first since I have reinstalled all of the "lan" software from the download drivers page. 

    Answers

    • ACE Posts: 18,413 Trailblazer

      can you post the hardwareID of the PCI device not working?

       

      double click on it
      choose "Details" tab
      from dropdown menu, select HardwareIDs
      click on the first value and copy/paste it here

      I'm not an Acer employee.
    • Member Posts: 2 New User
      Noticed that Win 10 failed on updating. I am updating again then will reinstall drivers and see if solved. Will repost if needed.

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