E5-521 PCI device not working and wireless not working

Misha326
Misha326 Member Posts: 2 New User

I have installed the Qualcom Atheros for my E5-521 / Win 10 (64) laptop.  However it still shows the PCI device not working.  I tried removing the device and searching for new hardware but it still can't find any drivers.  The wireless also will not find any access points so I am thinking the PCI needs to work first since I have reinstalled all of the "lan" software from the download drivers page. 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    can you post the hardwareID of the PCI device not working?

     

    double click on it
    choose "Details" tab
    from dropdown menu, select HardwareIDs
    click on the first value and copy/paste it here

    I'm not an Acer employee.
  • Misha326
    Misha326 Member Posts: 2 New User
    Noticed that Win 10 failed on updating. I am updating again then will reinstall drivers and see if solved. Will repost if needed.