acer and argos help is pricey

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tontytots
tontytots Member Posts: 77 Troubleshooter

Hi. Just visited Argos showroom to see if on-screen keyboard can have "accept/return/tick" icon returned, as I cannot access a website address.

Told to pursue it through Acer phoneline, but this line is too pricey for me, so I want online help.

I ask: why are not helplines a free service instead?

My bluetooth is visible to others, could these have interferred with my machine?

 

Robot Sad

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  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    Phoneline is free only if you are under warranty.

    About keyboard, which one are you using?
    I'm not an Acer employee.
  • tontytots
    tontytots Member Posts: 77 Troubleshooter
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    Many thanks Ironfly.

    Sorry for confusion. I am using the on-screen English UK option.

    Will try the phone number listed.

    two days "tick/accept" icon was present, then vanished!

     

    Your address for google office products is turning out to be interesting. I do thank you very much.

     

    Do not understand Kudos, but have ticked it anyway.

    Cannot tick "accept as solution" presently, as I am taken to a 401 system error.

    Thanks again.

     

    Robot Happy

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
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    if it's not already installed by default, try the google keyboard:

    https://play.google.com/store/apps/details?id=com.google.android.inputmethod.latin&hl=it

    I'm not an Acer employee.
  • tontytots
    tontytots Member Posts: 77 Troubleshooter
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    Once again you have come thru 4 me. Afraid however that this option is also a nuisance and unresponsive. But thank you anyway.

  • tontytots
    tontytots Member Posts: 77 Troubleshooter
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    what's with the 'unemployed' statement, it is on most of your posts?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    it's just my signature and my actual work state.

    I'm not an Acer employee.
  • tontytots
    tontytots Member Posts: 77 Troubleshooter
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    ta very much.

    when i phoned for the help, soe paki bozo kept yapping away in a strange accent. still cost me some major bread for all the nothing it was useful for. Problem solved - by shop that gave me the first number....good little machine now, glides about like a dream, covered now in my paw-prints.

     

    my mate a good job going in Aberdeen for a computer guy - knowledge of chemistry would be very useful..physics considered.