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Topic

Visitor
gbufalo
Posts: 1
Registered: ‎03-20-2013

Bluetooth headset not connecting on Aspire V5-571G

Hi there,

 

My laptop has paired with the Bluetooth headset, but now is not connecting. I have been trying to install the device, but the system keeps failing to remove it, so I am stuck.

 

Also in the Control panel, beside the Bluetooth devices I now get a yellow triangle with an exclamation mark, but clicking on the troubleshoot the system cannot recognize the problem.

 

Please help!

Acer Technician
Acer-Tommy
Posts: 6,351
Registered: ‎11-13-2012

Re: Bluetooth headset not connecting on Aspire V5-571G

When in Device Manager, look at the Properties of the device with the Device Manager ! icon.

 

What is the Device status on the first page of the device?

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Frequent Contributor
alicepattinson
Posts: 121
Registered: ‎02-05-2013

Re: Bluetooth headset not connecting on Aspire V5-571G

Maybe the blutooth is currpoted. You can try to install the driver again. It happened to me before

Frequent Contributor
suniljp
Posts: 192
Registered: ‎02-13-2013

Re: Bluetooth headset not connecting on Aspire V5-571G

From device manager uninstall all the bluetooth options and restart the computer and see if you can pair thr bluetooth device.

New Visitor
rshahzad17
Posts: 2
Registered: ‎08-17-2013

Re: Bluetooth headset not connecting on Aspire V5-571G

I have the same problem, Acer's original bletooth driver hangs the system, removing it helps but still bluetooth headset dooesnt work, system forgets the pairing and when conecting again asks to pair agian.

 

any help....

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