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Bluetooth headset not connecting on Aspire V5-571G

gbufalogbufalo Posts: 1Member

Hi there,

 

My laptop has paired with the Bluetooth headset, but now is not connecting. I have been trying to install the device, but the system keeps failing to remove it, so I am stuck.

 

Also in the Control panel, beside the Bluetooth devices I now get a yellow triangle with an exclamation mark, but clicking on the troubleshoot the system cannot recognize the problem.

 

Please help!

Answers

  • Acer-TommyAcer-Tommy Posts: 6,317Member Seasoned Specialist

    When in Device Manager, look at the Properties of the device with the Device Manager ! icon.

     

    What is the Device status on the first page of the device?

  • alicepattinsonalicepattinson Posts: 160Member

    Maybe the blutooth is currpoted. You can try to install the driver again. It happened to me before

  • suniljpsuniljp Posts: 166Member

    From device manager uninstall all the bluetooth options and restart the computer and see if you can pair thr bluetooth device.

  • rshahzad17rshahzad17 Posts: 2Member

    I have the same problem, Acer's original bletooth driver hangs the system, removing it helps but still bluetooth headset dooesnt work, system forgets the pairing and when conecting again asks to pair agian.

     

    any help....

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