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Topic

Frequent Visitor
Daniela
Posts: 1
Registered: ‎12-13-2012

touchscreen stopped working

My Aspire 5600U touch screen stopped working.....What do I need to do to make it work again ? :smileyhappy:

Acer Technician
Acer-Tommy
Posts: 6,351
Registered: ‎11-13-2012

Re: touchscreen stopped working

[ Edited ]

A few more details may make it easier for someone in the community to answer your question.

 

What occured prior to the "touch screen stopped working" ? 

Did you update any software or hardware?

 

We would suggest contacting technical support in your region for further assistance with this issue.
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Frequent Visitor
Mega
Posts: 1
Registered: ‎12-29-2012

Re: touchscreen stopped working

My kids 5600u suddenly doesn't have touch capabilities either, 3 days of use, nothing installed new.  Just died. 

 

What else for information can you use to help?

Established Contributor
tom85
Posts: 254
Registered: ‎11-27-2012

Re: touchscreen stopped working

What windows version you have 7 or 8?

Regards
Tom
Frequent Visitor
manison88
Posts: 1
Registered: ‎12-29-2012

Re: touchscreen stopped working

i have the same issue, touch screen just stopped working, i bought it brand new w. windows 8 on it on oct 26  and i went into all of the settings but cant find anything possibly turned off

Established Contributor
tom85
Posts: 254
Registered: ‎11-27-2012

Re: touchscreen stopped working

check this one 

Touch firmware update for Aspire 5600U after upgrading Windows 8 (can only run if current OS is Windows 8)

 

global-download.acer.com/GDFiles/BIOS/Firmware/Firmware_Acer_1.0.0.6_A_A.zip?acerid=634904600661779415&Step1=All-in-one&Step2=Aspire&Step3=Aspire%205600U&OS=8cn1&LC=en&BC=Acer&SC=EMEA_27

 

and new BIOS

BIOS - UEFI for Windows 8 (Not for Upgrades)

 

global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_P11.A1_A_A.zip?acerid=634870909196568977&Step1=All-in-one&Step2=Aspire&Step3=Aspire%205600U&OS=8cn1&LC=en&BC=Acer&SC=EMEA_27

 

it should help.

(you can also go to http://www.acer.co.uk/ac/en/GB/content/drivers  and there in bios section you have this files

Kind Regards

Regards
Tom
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