This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.


New User
Posts: 1

My cd/dvd driver is not recognised Code 19

Unable to use cd/dvd driver Windows cannot strt this hardware because configuration information in the registry incomplete or damaged (Code 19) Updated all software to no avail Only help online says to unistall and reinstall ?? How do you do this 

Overclocked Contributor
Posts: 764

Re: My cd/dvd driver is not recognised Code 19

MS Windows now usually has drivers in the OS. Go to the device manager in the control panel and right click on the CD Rom and uninstall. Then, reboot your comptuer. This should reinstall your drivers. If this does not work, there actuallly may be a hardware issue with the drive.

Valued Contributor
Posts: 524

Re: My cd/dvd driver is not recognised Code 19

what is the OS you are using?

“No one messes around with a nerd’s computer and escapes unscathed.”
― E.A. Bucchianeri
Service and Support Videos

Welcome, Guest

Not A Member? Register
Member Highlight

Member RevoMaxx is quickly moving up the ranks of Acer Community.   He joined us in September and is already making a difference.   It's great to see new members like him make a difference only after a few months.
Thanks RevoMaxx!

Skilled Fixer

Did you know?

Acer Community is also available in the following languages:

We use cookies to ensure that we give you the best experience on our website. If you click below on the continue button, you agree to our use of cookies. Please click here if you would like to find more information about these cookies or change your cookie settings.