2012 Archives

This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.

Topic

New Visitor
rhysgg
Posts: 1
Registered: ‎12-31-2012

My cd/dvd driver is not recognised Code 19

Unable to use cd/dvd driver Windows cannot strt this hardware because configuration information in the registry incomplete or damaged (Code 19) Updated all software to no avail Only help online says to unistall and reinstall ?? How do you do this 

Leader
Tabbiekatz
Posts: 764
Registered: ‎11-20-2012

Re: My cd/dvd driver is not recognised Code 19

MS Windows now usually has drivers in the OS. Go to the device manager in the control panel and right click on the CD Rom and uninstall. Then, reboot your comptuer. This should reinstall your drivers. If this does not work, there actuallly may be a hardware issue with the drive.

Super Contributor
Joshua188
Posts: 524
Registered: ‎11-20-2012

Re: My cd/dvd driver is not recognised Code 19

what is the OS you are using?

“No one messes around with a nerd’s computer and escapes unscathed.”
― E.A. Bucchianeri
Did you know? Acer Community is also available in the following languages: