Acer spin 3 - noise on the touchpad

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joanmarie1204
joanmarie1204 Member Posts: 4 New User
edited November 2023 in 2018 Archives

hi, anyone here has Acer spin3 having issue with the touchpad? its like its loose or something, when I tap on it you would hear the sound.

thanks.

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Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,119 Trailblazer
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    Hi,

    It could be a hardware failure, if you are under warranty, please get in touch with the Acer Service centre in your region, they might fix it for you.

    https://www.acer.com/ac/en/PH/content/service-contact

  • joanmarie1204
    joanmarie1204 Member Posts: 4 New User
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    Thank you Brummyfan2. another issue on this laptop is that there's latency when I use the mouse or the touchpad. Actually, I went to Acer the other day goodthing they will replace this, but no stock yet. 

  • raptor88
    raptor88 Member Posts: 23

    Tinkerer

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    hi, anyone here has Acer spin3 having issue with the touchpad? its like its loose or something, when I tap on it you would hear the sound.

    --------------------------------------------

     

    Nothing unusual with the touchpad on my Spin3.  Works just as one would expect from a touchpad.

     

  • Crazyfisherman
    Crazyfisherman Member Posts: 3 New User
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  • joanmarie1204
    joanmarie1204 Member Posts: 4 New User
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    yes, Acer had to reformat my laptop. latency on the cursor/mouse has been fixed. 

  • doeg
    doeg Member Posts: 5 New User
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    I have the same touchpad issue on a Swift3 and another user just reported the same. Did you send the machine back to Acer?

  • Crazyfisherman
    Crazyfisherman Member Posts: 3 New User
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    Hey,

    if that question is related to me than yes, I'll try to do that tomorrow, but I'm affraid that they decline my request as not an issue.

  • TECsta
    TECsta Member Posts: 1 New User
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    Hi

    Cant believe it, the brilliant acer laptop i brough has a wobbly mouse pad, even more unbelievable is' i took it back to the shop and the replacements pad wobbled AS WELL!!!??

    Please tell me both these laptops are tripping and there mouse pads don't actually wobble about.....

    Please..