Sometimes get green flikers on my Acer 21.5" Android

Daermos
Daermos Member Posts: 4 New User

Ok so i Just got Acer 21.5" Android All In One. So far this has been an amazing machine!!!!  Model (aa3-600-ur10)

 

The only issue that i seem to have from time to time, when i am watching a movie or netflix i get a green flicker on the screen and sometimes see what looks like a shadow of the desktop,

 

Does anyone know what could cause this???

 

Any Info would be greatly appreciated!

 

Thanks

Robert

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Try reseating the cable or a different cable connected to the PC. Sometimes this can happen with cables and changing it out can make a difference. If this doesn't resolve the issue, please contact Acer Support from the contact info posted here:

    https://www.acer.com/ac/en/US/content/service-contact

  • Daermos
    Daermos Member Posts: 4 New User
    Um Acer Mary I don't mean to sound crass but did you read the all in one part?? I cannot adjust cable without opeing up the back of the actual machine.
  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    You aren't being crass, I just mis-read it so I do apologize- that was my mistake! Since it is an all in one, the system will need repair. Please contact support from the link provided earlier so this can be resolved for you. 

    Best wishes for the New Year to you!