I have Acer Aspire E14 and it suddenly stopped booting. When i press the start button it turns on an

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manofsuccess
manofsuccess Member Posts: 5 New User

Somebody please help.

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  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
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    Have you tried to reinstall the operating system?

    We suggest you turn it all off, remove the battery to perform a power reset and try to reinstall the Windows again.

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  • manofsuccess
    manofsuccess Member Posts: 5 New User
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    I will try it out. Thanks for your response.
  • manofsuccess
    manofsuccess Member Posts: 5 New User
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    It appears that the battery is not removable. In this case what should I do?
  • manofsuccess
    manofsuccess Member Posts: 5 New User
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    I also observed that the VGA port gets hot when the power button is pressed to startup booting process.
  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
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    If your computer will not power on or your battery is behaving abnormally, try resetting the battery using the pinhole reset button. This process will temporarily disconnect and then reconnect the internal battery.

     

    http://acer.custhelp.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

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  • manofsuccess
    manofsuccess Member Posts: 5 New User
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    I have applied your recommendation but it didn't solve the problem. Rather, it went blank completely with startup light stable.
  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
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    Please contact the repair center in your region.

     

    http://www.acer.com/worldwide/

     

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