How can i format my Aspire E5-471G

Options
dennissicad10
dennissicad10 Member Posts: 1 New User

How can i format my Aspire E5-471G i lost my recovery disc

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Options
    Try ALT+F10 at boot, normaly it starts the Acer erecovery process.
    I'm not an Acer employee.
  • junwah
    junwah Member Posts: 2 New User
    Options

    i've lost my recovery CD and my laptop Aspire E5-471G original 500gb hard drive is corrupted and unable to boot. i've tried to boot Alt-F10 .. cannot load.

     

    i have bought a new 1 TB hard drive. what should i do now to reformat the laptop? does the factory image is store under the Motherboard it self?  or it was inside the partition of my original 500gb hdd?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Options

    you need the Acer erecovery disks/USB:

     

    Acer recovery media
    if you are in the US you can buy it:
    http://store.acer.com/store/aceramer/en_US/eRecovery

    if you are outside the US, you must call/email your regional Acer support service:
    http://www.acer.com/worldwide/support/

    I'm not an Acer employee.
  • junwah
    junwah Member Posts: 2 New User
    Options

    It didn't  come with the Recovery CD. and i didn't burn the CD from the Acer eRecovery.

    I didn't have make an USB receovery too.

     

    any other way to format the new HDD? I'm Outside US.... and the i know if i email to ACER support, most likely they won't entertain me...

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Options

    if your system has windows 8.1, you can download it from Microsoft

    http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

    I'm not an Acer employee.