acer gateway ne570 won't boot up and i have tried the bios and it still detects the hdd

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chrislance
chrislance Member Posts: 5 New User

i have a acer gateway ne570 and it won't boot up and i have tried the bios and it still detects the hdd but the first boot priority is windows boot manager which is the only thing in the boot option menu when you press enter where the "no bootable device, hit any key" box comes up after booting up the notebook and when the gateway logo appears. I've had it for over a year now and the hdd still works and my notebook didn't come with a recovery disk or recovery usb. And I've also used the alt+f10 key which brougt me right back to the "no bootable device, hit any key" box. So anyways what do i do?

 

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
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    you need a windows PC to use the window creation tool.

     

    to boot from CD or USB, press F12 at boot and then choose the correct boot device.

    I'm not an Acer employee.

Answers

  • chrislance
    chrislance Member Posts: 5 New User
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    I also can't get into windows 8 at all, so i can't use cmd prompt or the recovery reset at the login screen

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    download windows 8 media from microsoft:

    http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

     

    burn it on USB or DVD and boot from it.

     

    once booted, click on repair my pc

    Click on Troubleshoot
    Click on Advanced Options

    click on automatic repair

    I'm not an Acer employee.
  • chrislance
    chrislance Member Posts: 5 New User
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    so after i download the recovery media onto my usb, do i go into the bios and set the first boot priority to usb fdd or usb hdd?

     

  • chrislance
    chrislance Member Posts: 5 New User
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    plus i don't even know how to open the windows media creation tool

     

  • chrislance
    chrislance Member Posts: 5 New User
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    do i open the windows media tool in the bios?

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Options

    you need a windows PC to use the window creation tool.

     

    to boot from CD or USB, press F12 at boot and then choose the correct boot device.

    I'm not an Acer employee.