M5 481G Keyboard malfunction issue

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tam328
tam328 Member Posts: 5 New User

I have used this noteboook for a years.

I found that the keyboard left-key was malfunction. Smiley Mad

 

1. Just press left-key - not work

2. Press fn+left key can increase the brightness of the display.

 

Any one got the same problem and what is your solution?

 

Thanks

Terry

Answers

  • sathya0403
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    Hi Terry,

     

    Thans for Posting here, Its not a Issue / malfunction, rather a Windows feature, If you can increase or decrease the Brightness with the Arrow, you would not be able to use the arrow keys for navigation,. You need to use the Fn key to Increase / Decrease, Brightness & Volume,.

    can also check with the user manual from http://us.acer.com/ac/en/US/content/drivers

  • tam328
    tam328 Member Posts: 5 New User
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    I means the problem is that when press the left-key, the mouse cursor could not move.

    Please help to solve this case.

     

    I found that many of the users had the same problem.

     

    Thanks!

  • sathya0403
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    Hi Terry,

    Does the Mouse Cursor move when using other Direction keys, Is that this happens with any particular Programs
  • tam328
    tam328 Member Posts: 5 New User
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    yes~ 

    other direction keys are fine, it can make the cursor move~

    And this problem happen in all application.

     

    OS: Windows 7.

  • sathya0403
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    Hi Terry,

    Try to open a Word Document, Type a sentence & then try to use the left arrow key,. let me know if that works
  • tam328
    tam328 Member Posts: 5 New User
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    No~

     

    Office word - CANT!

    Notepad - CANT!

     

    And there are other users that got the similar problem

    Please refer to the following link:

    http://community.acer.com/t5/Ultra-Thin/Aspire-M5-481PT-keyboard-malfunctioning/td-p/118037


    Please help to solve these annoying problem.

  • tam328
    tam328 Member Posts: 5 New User
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    Anyone can help?

    it seems this series got the huge problem. 

    I have not a high demanding user, each week use this note book for a hours only. 

    Why this notebook quality so bad ? acer brand ........ Smiley Sad

     

    Thanks!