v5-573g left USB port not recognizing any devices

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bizkit45
bizkit45 Member Posts: 15 New User
edited March 2023 in 2014 Archives

hy. my left usb port i not working. it is charging, but not recognizing any devices. tryed with mouse, usb flash disk, external hdd...all numb. but the power is there. i can see light on external hdd if pluged in. any suggestions? tnx

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  • David64
    David64 Member Posts: 23

    Tinkerer

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    well, guess you have to contact tech support now. sorry mate.

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  • David64
    David64 Member Posts: 23

    Tinkerer

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    contact tech support? seems to me like its broken after all.

  • bizkit45
    bizkit45 Member Posts: 15 New User
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    ok, not yet Smiley Happy i have found some workaround. if i unplug laptop from mains and if remove battery (reset via little hole on the bottom of laptop) then at first boot when i com in windows all devices are cognized. mices, keyboards a whole lot of external discs..but after i reboot (with or without any devices in that usb) then i get nothing. again only power is present at that USB but no devices are recognized. i think it is BIOS issue. i have it upgraded at 2.28. and now i have reflashed it, just out of curiosity and the problem still persists. any suggestions? tnx

  • David64
    David64 Member Posts: 23

    Tinkerer

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    sounds more like a windows/driver issue to me. run linux from a usb stick and see if you have the same issue there.

  • bizkit45
    bizkit45 Member Posts: 15 New User
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    hello again. installed ubuntu, the faulty still remains Smiley Sad same thing with battery, if i disconnect it and reset it, than it works untill first reboot.

  • David64
    David64 Member Posts: 23

    Tinkerer

    Answer ✓
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    well, guess you have to contact tech support now. sorry mate.

  • bizkit45
    bizkit45 Member Posts: 15 New User
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    they have replaced mama board