restore failed error code = 0x2 WIMGAPI failure

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lougo2
lougo2 Member Posts: 5 New User

Have a w3-810 with 8.1,, Got a nasty virus that totally locked computer

( Windows Ultimate Booster )

have tried all the normal recovery options with no luck,

tried restore with factory disk on a bootable usb drive.

Drive boots and lood image files. While applying the image

It hangs with the following error:

"Apply Failed - ErrorCode=0x2 (ImageX cannot Apply Image : WIMGAPI failure)"

Any ideas??

Help,

Lou

Answers

  • billsey
    billsey ACE Posts: 31,722 Trailblazer
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    If the system will still boot (albeit to the virus laden system), follow these instructions to clean the virus. That should get you back to working. Note that the instruction have you download a small registry file using a different computer and ask that you have a keyboard connected to the tablet. You should also use a USB hub so you can use the keyboard and a USB drive at the same time...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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