when i register to acer cloud account there always error -9029

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kayne123
kayne123 Member Posts: 1 New User

mam/sir when i register to acer cloud account there always error -9029, what should i do? please help me..

my laptop specs:
win8 64bit
acer aspire v5

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
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    Were you ever able to create an Acer ID? At what point do you get the error? Make sure you go to https://www.cloud.acer.com/ops/login, then attempt to create an Acer ID. Can you list the specific steps you are using to get this error.

  • yuckily
    yuckily Member Posts: 22 New User
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    can register acer id in acer official website, did u try this way?

  • sinatra
    sinatra Member Posts: 2 New User
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    Hello,

     

    I have recently bought an acer xc 600,

     

    When I wanted to use the acer cloud for the first time, I received an error 9050.

     

    Searching the net taught me that I had to reinstall the program.

     

    Done that, but now I get the error code 9029, when I want to log in.

     

    Ironically, the automated reply I got from acer gave me a case number, to follow up the answers on my question, and indeed, to do that, I need to be able to log in, so back to start.

     

    Maybe you could help me,

     

    Thanks,

     

    Guy

  • lucifer814
    lucifer814 Member Posts: 42 New User
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    I have not yet met similar problems, everything is smooth. I suggest you send <feedback> in which device occurred that problem and fill out the descriptions in the AcerCloud Portal to try to connect with acer customer service center, the professional technologist will soon reply you.  gl hf

  • sinatra
    sinatra Member Posts: 2 New User
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    thanks for the reply,

     

    done that, need to be able to log in to reed the replySmiley Frustrated

     

    thanks though..

     

    Guy

  • lucifer814
    lucifer814 Member Posts: 42 New User
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    It can send feedback without log in, right click the AcerCloud icon on system tray, and click the <send feedback>, check the option <notify me via Email> and fill in your email address.

     

  • felonis
    felonis Member Posts: 1 New User
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