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Aspire Switch 10 and Switch 11 camera does not work after Windows 10 upgrade
How can I get my webcam to work after upgrading to Windows 10? A Windows 10 update in November 2015 caused users to experience problems using their camera. A Windows update has been released with a patch to resolve this issue. It is recommended that you install this update or use the instructions below to download and…
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Windows 10 will not wake up from sleep mode
What can I do if my computer will not wake up after going to sleep? Some users have reported issues with Windows 10 not properly resuming from sleep mode. Below are some suggestions you can use if your system is having problems waking from sleep mode. * Disable Hibernation * * Press the Windows ( ) key and the letter X on…
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Create your own Windows 10 installation media
How can I do a clean install of Windows 10? PRECAUTION Do not use the Microsoft Media Creation tool if your system has Intel Optane memory installed. If your system is configured with Intel Optane memory, please contact Acer support for assistance ordering recovery media. SOLUTION Microsoft offers the ability to create…
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Disable the on-screen caps lock and numlock indicator in Windows 10
How do I disable the onscreen indicator that pops up when I press the caps lock or numlock keys? Acer Windows 10 systems use a program called Acer Quick Access to display a caps lock or numlock indicators. You can temporarily turn these indicators off using the instructions below. This feature will be temporarily disabled…
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Aspire E5-574 has a black screen when playing video in Windows 10 Media Player
Why do I get a black screen when I try to play video files in Windows Media Player? If you watch video in Windows Media Player then connect an external monitor via HDMI, you may get a black screen when you play another video. Acer has released a BIOS update to resolve this issue. * Visit the Drivers and Manuals section of…
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Disable automatic driver updates in Windows 10
How can I keep Windows 10 from automatically updating drivers? Windows 10 automatically installs operating system and driver updates by default. This can sometimes cause hardware to stop working properly. You can disable automatic driver updates in Windows 10 using the instructions below: * Hold down the Windows ( )…
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Touchpad and Windows Key toggle button on Predator notebooks
How do I enable and disable the touchpad and Windows Key on the Acer Predator G9-591 and G9-791? You can push the button to the right of the touchpad to enable or disable the touchpad and Windows key on your Predator notebook. You will see an indicator on the screen showing the status of the touchpad and Windows key when…
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Acer Aspire R7-371T cursor jumps and speaker makes beeping noise after Windows 10 upgrade
Why does the cursor on my Aspire R7-371T skip and speaker make beeps when using the touchpad in Windows 10? If you experience problems with the mouse cursor skipping or a beeping sound from the speakers when using the touchpad, we recommend loading the latest audio driver for your device. You can download and install the…
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Windows 10: Uninstall applications and tiles
How do I uninstall a program in Windows 10? Use the following steps to remove applications or tiles. * Click the Start menu and select Settings.. * Click Apps. * Select the program you want to remove and click Uninstall. If the application you want to remove is not listed, you can use the instructions below to remove it. *…
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Windows 10: Display brightness issues after the Windows 10 upgrade
How do I fix display brightness issues after upgrading to Windows 10? The Windows 10 upgrade may cause your screen brightness to change automatically when your system restarts. Your display brightness controls may also be reversed. This means your display brightness may decrease when you press key combination (FN + right…
