Acer Answers

Smartphone displays Chinese characters on the screen when powered on

Why does my smartphone only show Chinese text when I turn it on?

Your phone may enter a test environment if a specific key combination is pressed. In test mode you may see Chinese text on your screen and the phone will not boot. Use the following steps to exit test mode.

Press the Volume down key to highlight the last option in the list.
Press the Power key to select the last option. The phone should now restart and boot normally.

Note:: If other options are chosen in test mode the phone may factory reset resulting in data loss.

Windows 11

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