G3-571-77QK 0x0000007F (UNEXPECTED KERNEL MODE TRAP)
I just got my predator helios one week ago and every day I've had it I have had my computer crash with this error. I have not done anything to the computer except install a second HDD. I am very upset with my purchase so far. I have spent a lot of money on this new laptop and it crashes every day and did not come with SATA cable or HDD caddy like it was supposed to. I don't know what to do about this error... I'm depressed
Respostas
-
download this tool, whocrashed:
http://www.resplendence.com/download/whocrashedSetup.exe
before running it, browse to C:\windows\minidump
delete all files apart the first 2-3 files (newest)
then install whocrashed and run it
click on Analyze
report here the result.I'm not an Acer employee.0 -
As far as missing parts go, check here: http://community.acer.com/t5/Predator-Laptops/Predator-Helios-300-Missing-HDD-caddy-and-SATA-cable/m-p/525192/highlight/true#M6495
0