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Adjust settings on ConceptD 3 to get better battery life
Why does my battery not last 14 hours? Most mobile computers use Intel U series processors which are designed for ultra-low power consumption. The ConceptD 3 uses an Intel H series processor, designed for high performance, to better run graphic intensive applications used by creators. These applications often require…
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Active Stylus Compatability for ConceptD Notebooks
What Active Stylus can I get to work with my ConceptD laptop?You can use an active stylus on your ConceptD notebook to increase touch precision and utilize features like pressure sensitive drawing. Please refer to the table below to see the part numbers of the active stylus supported on your product. You may be able to…
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Windows 10: Change a drive letter in disk management
How do I change the letter of a drive volume or partition in disk management? Use the following steps to change the letter used to identify a drive or a partition: Right click on the Start menu. Select Disk Management. Right-click on the drive letter you want to change and click Change Drive Letter and Paths.…
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Windows 10: Delete a drive partition
How do I delete a drive partition? You must be logged into Windows with an administrator to delete partitions. Use the following steps to delete drive partitions: Right click on the Start menu Select Disk Management. Right-click on the drive letter you want to delete and select Delete Volume. The partition will be deleted…
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How to tell if your computer has Bluetooth
Does my computer have a Bluetooth module? If your computer has Bluetooth installed, there will be a label on the bottom of the system with the word "Bluetooth" and the Bluetooth logo on it. If the label is not present on the system or does not list Bluetooth, it is not equipped with a Bluetooth module. Note: Only select…
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Recover Acer Chromebox
How can I restore my Acer Chromebox? Your Acer Chromebox has a pinhole recovery button to allow you to easily restore the system. Use the following steps to restore your Acer Chromebox. Turn off your Chromebox. Use a small paperclip to push the pinhole recovery button. Hold down the recovery button while turning on the…
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Can I get my Acer product repair if I travel to a foreign country?
How can I get my Acer fixed outside the country where I purchased the product? The International Traveler's Warranty (ITW) is included with the cost of all Acer branded notebooks, netbooks and tablets for one full year. The ITW covers genuine travelers outside their country of residence. A list of authorized ITW service…
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“BOOTMGR is missing” error message
What does the “BOOTMGR is missing” error mean? This error usually appears immediately after the Power On Self Test (POST) and may have several different causes. The most common reasons are misconfigured or corrupted files, corrupted hard drive sectors, Operating System upgrades, loose data cables, or the computer is trying…
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Purchase an Acer Advantage extended warranty for my computer
Where do I purchase an extended warranty for my computer? Extended warranties are available for desktop, notebook and netbook computers. You may purchase an extended warranty at our Extended Warranty page. Please have your SNID or serial number ready. If you need assistance in locating your SNID or Serial Number, please…
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Lines may appear jittery or wobbly when drawing slowly with an AES stylus
Why do my lines appear jittery or wobbly when drawing diagonal lines with the stylus? Some Acer products use Active Electrostatic (AES) technology that uses a sensor grid in the LCD panel, and conductive tip in the stylus, to determine the physical touch point. The system reports the location of the stylus based on the…
