Réponses
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I spoke to Acer customer services and they told me that the mouse not working whilst using the windows installation media is by design. It will always happen. The drivers for the device cannot be installed along with Windows but have to be installed separately afterwards. Its to do with the hardware and the drivers Acer…
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Nevermind I figured out why it wasn't working. by default the F12 menu doesn't work. it needs to be enabled in the UEFI settings
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I've tried 4 times now. F12 does not bring up Boot menu on a TMP215-54