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Perte du son sur Aspire Vero 2022
CatGr
Member Messages: 3 New User
Bonjour, tout allait bien et quand j'ai rallumé mon ordi ce matin, je n'avais plus de son. J'ai essayé avec et sans les enceintes filaires, aucune différence. Apparemment tout va bien mais en fait, non. J'ai essayé aussi les mises à jour et désinstaller. J'en ai besoin pour mon travail, et je suis perdue. Une idée ? Merci beaucoup. 😿
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Réponses
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Bonjour @CatGr , quel est le modèle exact de l'ordinateur et la version de Windows installée ?
Veuillez accéder au panneau de configuration - dépannage et exécuter les options audio.Merci.
Salutations.- Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias! Colaborador pro bono, no trabajo ni hablo en nombre de Acer
- Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks! Pro bono contributor, I do not work or speak on behalf of Acer
- MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
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Hello Alejandro! Thank you for your answer and sorry for not speaking your language.
The Acer sytem is 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz 2.50 GHz with Windows 11 Family installed.
I already went in the system and did what Windows said but they just sent a message apologising for not being able to help. LOL
Here we are.
Cat
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Bonjour! Quel est le modèle exact ? Exemple AV15-51-5990.
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
TrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 1 -
Merci pour la réponse.
Veuillez nous indiquer le modèle exact de l'ordinateur, il devrait apparaître sur l'autocollant inférieur de l'ordinateur.Étaient-ce les étapes que vous avez suivies ? :
panneau de configuration - dépannage - autres dépanneurs - audio - exécution
Pouvez-vous s'il vous plaît vérifier dans le gestionnaire de périphériques s'il y a des erreurs?
Merci.
Salutations.- Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias! Colaborador pro bono, no trabajo ni hablo en nombre de Acer
- Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks! Pro bono contributor, I do not work or speak on behalf of Acer
- MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
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Thank you everybody ! I had finally found the solution while watching a youtube tutorial without the soundtrack. It was related to an obscure new update in the sound dpt, that was not showing during the scan. I had to remove a few stuff. Sorry for the trouble,
Cat
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I'm glad you were able to fix it, thanks for sharing.
All the best.
- Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias! Colaborador pro bono, no trabajo ni hablo en nombre de Acer
- Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks! Pro bono contributor, I do not work or speak on behalf of Acer
- MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
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