<style> * { padding: 0; margin: 0; } *, :after, :before { box-sizing: border-box; } .nav-global { background-color: #f0f0f0; display: none; padding: 0 1rem; } ul { display: flex; font-size: .8125rem; margin: 0; padding: 0; height: 100%; } li { list-style: none; position: relative; margin: 0 .75rem; } li:first-child { margin-left: 0; } li:last-child { margin-right: 0; } li a { display: flex; align-items: center; padding: 1rem 0; text-decoration: none; color: #474747; } li a:hover:after, li:hover>a:after { content: ""; border-bottom: 3px solid #80c343; position: absolute; left: 0; bottom: 0; min-width: 100%; z-index: 1; } @media (min-width: 900px) { .nav-global { display: flex; justify-content: space-between; align-items: center; } ul { font-size: .875rem; } } <style> @font-face {font-family: 'Material Icons'; font-style: normal; font-weight: 400; src: url(https://fonts.gstatic.com/s/materialicons/v139/flUhRq6tzZclQEJ-Vdg-IuiaDsNc.woff2) format('woff2'); } .material-icons {font-family: 'Material Icons'; font-weight: normal; font-style: normal; font-size: 24px; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; word-wrap: normal; direction: ltr; -webkit-font-feature-settings: 'liga'; -webkit-font-smoothing: antialiased; } .footer *,:after,:before {box-sizing: border-box} footer,nav,section {display: block } .footer {font-size: 16px; scroll-behavior: smooth; margin: 0; font-family: 'Noto Sans',sans-serif; font-weight: 400; line-height: 1.5; -webkit-text-size-adjust: 100%; -webkit-tap-highlight-color: rgba(0,0,0,0); -ms-text-size-adjust: 100%; -ms-overflow-style: scrollbar;} .footer ol, .footer ul {padding-left: 2rem; margin-top: 0; margin-bottom: 1rem } .footer img {vertical-align: middle } .footer p {font-size: 1rem; font-weight: 400; line-height: 1.5; margin-top: 0; margin-bottom: 1rem } .footer a {text-decoration: none; color: #222; font-size: inherit; font-weight: inherit;} .footer a:hover {text-decoration: underline;color: inherit;} .footer-nav {display: flex; flex-wrap: wrap; width: 100%; background-color: #fafafa; } .footer-nav__section {flex: 1 1 25% } p.footer-nav__title {font-size: 1rem; font-weight: 600; margin: 0; position: relative } .footer-nav__caret {position: absolute; right: 1rem; font-size: 34px; color: #80c343 } ul.footer-nav__list {margin: 0; padding: 0; height: 0; visibility: hidden; transition: transform .1s ease-in-out; transform: scaleY(0); transform-origin: top } .is-open ul.footer-nav__list {visibility: visible; transform: scaleY(1); height: auto; transition: transform .3s ease-in-out } .footer-nav__item .footer-nav__link {padding-left: 0 } .footer-nav__item:last-child .footer-nav__link {border: 0 } .footer-nav__link {display: block; padding: 1.5rem 1rem } .footer-nav__link:hover {text-decoration: none } .is-open .footer-nav__link>.material-icons {transform: rotate(180deg) } ul.footer-nav__list li {font-size: .875rem; list-style: none; padding: 0 26px } ul.footer-nav__list li a {display: block; padding: 1.5rem 1rem; font-size: .875rem; color: #222; } ul.footer-nav__list li a:hover {text-decoration: none } ul.footer-nav__list li:last-child a {border: 0 } .is-open ul.footer-nav__list li a > .material-icons {transform: rotate(180deg) } .footer-bottom {display: flex; flex-wrap: wrap; justify-content: center; padding: 2rem 1.5rem; background-color: #1a1a1a; color: #fafafa } .footer-bottom .nav-legal {width: 100%; text-align: center } .footer-bottom .nav-legal .menu--legal {display: block; margin: 0 0 1rem; padding: 0; width: 100% } .footer-bottom .nav-legal .menu--legal li {display: inline-flex; font-size: .8125rem; border-right: 1px solid #89898b; padding: 0 .5rem } .footer-bottom .nav-legal .menu--legal li:last-child {border: 0; padding-right: 0;} .footer-bottom .nav-legal .menu--legal li:first-child {padding-left: 0;} .footer-bottom .nav-legal .menu--legal a {padding: 1px; color: #fafafa;} .footer-bottom .nav-legal .menu--legal a:hover {color: #fff;} .footer-bottom .social {display: flex; width: 100%; justify-content: center } .footer-bottom .social .social__list {list-style: none; padding: 0; margin: 0; display: inline-flex; flex-direction: row; flex-wrap: wrap; justify-content: flex-start; max-width: 260px } .footer-bottom .social li {background-color: #474747; border-radius: 9999px; height: 34px; width: 34px; display: flex; flex-direction: column; align-items: center; justify-content: center; margin: 0 15px 30px } .footer-bottom .social li a {display: block; color: #fff; display: flex; flex-direction: column; align-items: center; justify-content: center } .footer-bottom .social li a:hover {color: #80c343; text-decoration: none } .footer-bottom .locale {display: flex; justify-content: center; align-items: center; width: 100% } .footer-bottom .locale .material-icons {color: #767676; margin-right: .5rem; font-size: 1.125rem } .footer-bottom .locale:hover .material-icons {text-decoration: none } .footer-bottom .locale .locale__text {font-size: .8125rem; color: #fafafa } .footer-bottom .copyright {font-size: 10px; color: grey; text-align: center; width: 100% } .footer-bottom .copyright p {font-size: .625rem; color: #fff } @media(min-width: 640px) { .footer-bottom .social .social__list {max-width:100% } } @media(min-width: 900px) { .footer-nav {flex-direction:row; flex-wrap: nowrap; justify-content: space-between; padding: 3rem 1.5rem } p.footer-nav__title {font-size:1.25rem; } p.footer-nav__title a {cursor: text;} .footer-nav__item {border:0; padding: 0 } .footer-nav__link {padding:.2rem 0 } .footer-nav__link:hover {text-decoration:underline } ul.footer-nav__list {height:100%; visibility: visible; transform: scaleY(1) } ul.footer-nav__list li {border:0; padding: 0; font-size:.875rem; } ul.footer-nav__list li a {padding:.2rem 0; } ul.footer-nav__list li a:hover {text-decoration:underline; } .footer-nav__caret {display: none; } .footer-bottom .nav-legal {width:50%; text-align: left } .footer-bottom .nav-legal .menu--legal li {font-size:.875rem } .footer-bottom .social {width:50%; justify-content: flex-end } .footer-bottom .social li {margin:0 6px 15px } .footer-bottom .locale {width:50%; justify-content: flex-end } .footer-bottom .locale .locale__text {font-size:.875rem } .footer-bottom .copyright {width:50%; text-align: left } .footer-bottom .copyright p {font-size:.75rem } } @media(max-width: 899px) { .footer-nav__section {flex: 1 1 100%; border-bottom: 1px solid #c9c9c9 } .footer-nav__section:last-child {border: 0;} .footer-nav__link {border-bottom: 1px solid #c9c9c9;} p.footer-nav__title {font-size: 1rem; font-weight: 600; } } <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KR777P" height="0" width="0" style="display:none;visibility:hidden"></iframe>

Respuestas de Acer

¿Qué debo hacer si mi producto ha sido hurtado?

¿Qué debo hacer si mi producto ha sido hurtado?

Si su producto ha sido hurtado, Acer puede poner una señal a su número de serie en nuestra base de datos. Para poder señalar una unidad como hurtada, Acer debe obtener una copia del reporte policíaco, número de serie completo y comprobante de compra. Para más información sobre este proceso, por favor $apa_contactsupport.

Nota: Acer no tiene ningún método para obtener el número de serie de una computadora hurtada.

<style> * { padding: 0; margin: 0; } *, :after, :before { box-sizing: border-box; } .nav-global { background-color: #f0f0f0; display: none; padding: 0 1rem; } ul { display: flex; font-size: .8125rem; margin: 0; padding: 0; height: 100%; } li { list-style: none; position: relative; margin: 0 .75rem; } li:first-child { margin-left: 0; } li:last-child { margin-right: 0; } li a { display: flex; align-items: center; padding: 1rem 0; text-decoration: none; color: #474747; } li a:hover:after, li:hover>a:after { content: ""; border-bottom: 3px solid #80c343; position: absolute; left: 0; bottom: 0; min-width: 100%; z-index: 1; } @media (min-width: 900px) { .nav-global { display: flex; justify-content: space-between; align-items: center; } ul { font-size: .875rem; } } <style> @font-face {font-family: 'Material Icons'; font-style: normal; font-weight: 400; src: url(https://fonts.gstatic.com/s/materialicons/v139/flUhRq6tzZclQEJ-Vdg-IuiaDsNc.woff2) format('woff2'); } .material-icons {font-family: 'Material Icons'; font-weight: normal; font-style: normal; font-size: 24px; line-height: 1; letter-spacing: normal; text-transform: none; display: inline-block; white-space: nowrap; word-wrap: normal; direction: ltr; -webkit-font-feature-settings: 'liga'; -webkit-font-smoothing: antialiased; } .footer *,:after,:before {box-sizing: border-box} footer,nav,section {display: block } .footer {font-size: 16px; scroll-behavior: smooth; margin: 0; font-family: 'Noto Sans',sans-serif; font-weight: 400; line-height: 1.5; -webkit-text-size-adjust: 100%; -webkit-tap-highlight-color: rgba(0,0,0,0); -ms-text-size-adjust: 100%; -ms-overflow-style: scrollbar;} .footer ol, .footer ul {padding-left: 2rem; margin-top: 0; margin-bottom: 1rem } .footer img {vertical-align: middle } .footer p {font-size: 1rem; font-weight: 400; line-height: 1.5; margin-top: 0; margin-bottom: 1rem } .footer a {text-decoration: none; color: #222; font-size: inherit; font-weight: inherit;} .footer a:hover {text-decoration: underline;color: inherit;} .footer-nav {display: flex; flex-wrap: wrap; width: 100%; background-color: #fafafa; } .footer-nav__section {flex: 1 1 25% } p.footer-nav__title {font-size: 1rem; font-weight: 600; margin: 0; position: relative } .footer-nav__caret {position: absolute; right: 1rem; font-size: 34px; color: #80c343 } ul.footer-nav__list {margin: 0; padding: 0; height: 0; visibility: hidden; transition: transform .1s ease-in-out; transform: scaleY(0); transform-origin: top } .is-open ul.footer-nav__list {visibility: visible; transform: scaleY(1); height: auto; transition: transform .3s ease-in-out } .footer-nav__item .footer-nav__link {padding-left: 0 } .footer-nav__item:last-child .footer-nav__link {border: 0 } .footer-nav__link {display: block; padding: 1.5rem 1rem } .footer-nav__link:hover {text-decoration: none } .is-open .footer-nav__link>.material-icons {transform: rotate(180deg) } ul.footer-nav__list li {font-size: .875rem; list-style: none; padding: 0 26px } ul.footer-nav__list li a {display: block; padding: 1.5rem 1rem; font-size: .875rem; color: #222; } ul.footer-nav__list li a:hover {text-decoration: none } ul.footer-nav__list li:last-child a {border: 0 } .is-open ul.footer-nav__list li a > .material-icons {transform: rotate(180deg) } .footer-bottom {display: flex; flex-wrap: wrap; justify-content: center; padding: 2rem 1.5rem; background-color: #1a1a1a; color: #fafafa } .footer-bottom .nav-legal {width: 100%; text-align: center } .footer-bottom .nav-legal .menu--legal {display: block; margin: 0 0 1rem; padding: 0; width: 100% } .footer-bottom .nav-legal .menu--legal li {display: inline-flex; font-size: .8125rem; border-right: 1px solid #89898b; padding: 0 .5rem } .footer-bottom .nav-legal .menu--legal li:last-child {border: 0; padding-right: 0;} .footer-bottom .nav-legal .menu--legal li:first-child {padding-left: 0;} .footer-bottom .nav-legal .menu--legal a {padding: 1px; color: #fafafa;} .footer-bottom .nav-legal .menu--legal a:hover {color: #fff;} .footer-bottom .social {display: flex; width: 100%; justify-content: center } .footer-bottom .social .social__list {list-style: none; padding: 0; margin: 0; display: inline-flex; flex-direction: row; flex-wrap: wrap; justify-content: flex-start; max-width: 260px } .footer-bottom .social li {background-color: #474747; border-radius: 9999px; height: 34px; width: 34px; display: flex; flex-direction: column; align-items: center; justify-content: center; margin: 0 15px 30px } .footer-bottom .social li a {display: block; color: #fff; display: flex; flex-direction: column; align-items: center; justify-content: center } .footer-bottom .social li a:hover {color: #80c343; text-decoration: none } .footer-bottom .locale {display: flex; justify-content: center; align-items: center; width: 100% } .footer-bottom .locale .material-icons {color: #767676; margin-right: .5rem; font-size: 1.125rem } .footer-bottom .locale:hover .material-icons {text-decoration: none } .footer-bottom .locale .locale__text {font-size: .8125rem; color: #fafafa } .footer-bottom .copyright {font-size: 10px; color: grey; text-align: center; width: 100% } .footer-bottom .copyright p {font-size: .625rem; color: #fff } @media(min-width: 640px) { .footer-bottom .social .social__list {max-width:100% } } @media(min-width: 900px) { .footer-nav {flex-direction:row; flex-wrap: nowrap; justify-content: space-between; padding: 3rem 1.5rem } p.footer-nav__title {font-size:1.25rem; } p.footer-nav__title a {cursor: text;} .footer-nav__item {border:0; padding: 0 } .footer-nav__link {padding:.2rem 0 } .footer-nav__link:hover {text-decoration:underline } ul.footer-nav__list {height:100%; visibility: visible; transform: scaleY(1) } ul.footer-nav__list li {border:0; padding: 0; font-size:.875rem; } ul.footer-nav__list li a {padding:.2rem 0; } ul.footer-nav__list li a:hover {text-decoration:underline; } .footer-nav__caret {display: none; } .footer-bottom .nav-legal {width:50%; text-align: left } .footer-bottom .nav-legal .menu--legal li {font-size:.875rem } .footer-bottom .social {width:50%; justify-content: flex-end } .footer-bottom .social li {margin:0 6px 15px } .footer-bottom .locale {width:50%; justify-content: flex-end } .footer-bottom .locale .locale__text {font-size:.875rem } .footer-bottom .copyright {width:50%; text-align: left } .footer-bottom .copyright p {font-size:.75rem } } @media(max-width: 899px) { .footer-nav__section {flex: 1 1 100%; border-bottom: 1px solid #c9c9c9 } .footer-nav__section:last-child {border: 0;} .footer-nav__link {border-bottom: 1px solid #c9c9c9;} p.footer-nav__title {font-size: 1rem; font-weight: 600; } }