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Preguntas Frecuentes y Respuestas
hi...
If you have not tried recovery from outside windows, you may try the below mentioned steps :
Recovery media is not necessary to recover your computer. You can use Acer Recovery Management to reinstall your Operating System from a hidden partition built into your computer.
During the process, all data stored on your computer will be overwritten.
Use the following steps to start the system recovery:
Thanks for the response. Me and my son did try these steps earlier. What happened that when the restoration process came to the loading of Microsoft Office 2010, it froze at 23 out of 42. Originally I did not have Office 2010 and do not know why the OS was downloading it. Anyway what my son did was to get Windows7 CD disk and reload the OS. Now the computer is fine. But I still wonder why the download got stuck at Office 2010 after downloading Windows etc.