xb321user New User

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  • what am i suppose to do until then, wait 1 year holding my breathe, are you authorized to setup a rma process to have my monitor exchanged for a newer build date, and if not can you get in touch with somebody who can. the problem clearly exists, this an open and shut case, and i'm not getting any service, i would like to…
  • i can confirm that i received corruption like that as well, with the video you posted. so now we got even more proof... try to edit your post with a screenshot capture of it, if you can, so people can gasp in disgust at first sight
  • we can agree that we don't know exactly what the problem is and have our own suspicions as to the cause, but one thing i know is that there is a stressor triggering it, what is that stressor? unknown at the moment, it's either hardware or software handling hardware, and without taking the thing apart we'll never know, i…
  • maybe i got lucky on recording it, but from when i seen the flicker, to me it did not appear to be 1/60th of a second, and also the corruption sometimes wasn't the entire half screen, it would be kinda partial of the half screen with different colors, but we all agree that were seeing something like this, maybe my monitor…
  • When i came home yesterday and read your reply, the glitch appeared again on my monitor, almost at the exact same time i was done reading your reply. I took my cheap phone and taped it to a piece of cardboard and put it infront of my monitor(kinda like a camera with a tripod), i then recorded my monitor for 6 hours to…
  • it's obvious at this point, that the XB271HK & XB321HK all suffer from this (every manufactured build date model as far as i know), there's not alot of complaints because there's not alot of owners out of there who own these models, and doing nothing about it isn't a solution to the problem. the problem sounds like…
  • it's obvious at this point, that the XB271HK & XB321HK all suffer from this (every manufactured build date model as far as i know), there's not alot of complaints because there's not alot of owners out of there who own these models, and doing nothing about it isn't a solution to the problem. the problem sounds like…
  • i have the same problem with the xb321hk, i'm bringing this to attention as of this moment, so now it's not just the 32inch models
  • other people got support from acer staff on these forums, and your telling me not to bother, it bothers me that i was one of the very early people to buy a very expensive monitor just to get stiffed with a bug like this, so now i definitely want acer support team to get in touch with me, let me know what is causing this,…
  • btw 10bpc has been supported since the 200 series geforce, according to nvidia
  • panel = AU Optronics "This part also has a native 10-bit color depth along with an sRGB color gamut" i to have the same problem as you 8bpc selection only, not sure whats going on, drivers on nvidia's end maybe?
  • according to there math, 5 dead pixels per 1 million pixels, my res is 8294400 pixels, that means i would need over 42 dead pixels? is this true? that just sounds ridiculous, can i get some customer support here, i don't really want to pay $80 dollars to ship my lcd for nothing like some have done so
  • that's my concern, that they would barely even test it, but it keeps happening and its annoying, what is it, can it be fixed with firmware or what? it happens sometimes constantly 2 -3 times within an hour, then other times it'll be 3 or 4 times a day, but i will definitely see it at least once a day, but the even bigger…
  • i just stumbled on this place, i have the same problem constantly happening, half of the screen (either left or right) would display corruption and then returns to normal. i thought it was maybe my video card, but i just recently upgraded and it's happening now even more frequent, this is obviously the problem of the…
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