vzrider New User

Yes, have considered a factory reset as a last resort if can't resolve otherwise. Trouble is, the damned thing will behave nornalln for days before stopping. Thanks for your contribution.

After purchasing this laptop 19 August 2017, as usual "out of the box" it did the usual Windows updates during set up. Was Window 10 out of the box, the update during set up was the Fall Creators update (v. 1709). Cannot recall any specific date the issue began as it has been intermittent but would hazard a guess it has…