tnpease New User

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  • I did a windows reset as instructed. I only installed the software that was critical to my needs. The Acer Care Center crashed once, when displaying drivers needing an update. The Intel HD video driver crashed and immediately recovered. Is there a new video driver available? No BSODs. Yet.
  • I reset windows (erased all apps -- i.e. factory reset???). I did windows-update and updated Acer-supplied Audio driver(s) 6.0.1.7628 and wLAN Driver 12.0.0.137. Updated Acer Quick Access Application. Why is there no video update available? I installed EMET5.5 (express settings). I installed my must-have Cisco VPN Client.…
  • I'm ***just now*** having malware pop up when I use the Acer Care Center to pop-up the Edge browser to view the Acer support center. (malware says to call 1-844-438-9402 to fix) The registered McAfee does not remove the malware. I followed the instructions on https://malwaretips.com/blogs/remove-tech-support-scam-popups/…
  • To install the Cisco VPN client v5, I (temporarily??) enabled UNSIGNED kernel-mode drivers, but crashes were happening before I did that. Is this relevant?
  • padgett -- EMET [Enhanced Migration Experience Toolkit] is a heavily configured app/utility. Any suggestions (or documentation URL) on minimal settings for factory fresh environment (windows10+preinstalled apps)?
  • The model number is R5-471T-52EE mfg date 2015/10/26
  • I have a R5-471T
  • Pressing shift during Restart, then clicking Troubleshoot, then clicking Advanced options, then clicking Startup Setting, then clicking Restart, then waiting for Startup Settings screen, then choosing 7 -- Disable driver signature enforcement (quickly). You can then eventually install version 5 of the Cisco VPN Client…
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