supersoul New User

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  • I did not intend to hijack this thread, but since we all seem to have driver/firmware problems, I hope the OP will be understanding. My W510 is current with all recommended driver/firmware updates, but my keyboard still has the two major issues with the keyboard and trackpad. Specifically, repeating letters and a squirrely…
  • At this point I would have expected Acer at least to admit that they had engineered a seriously flawed keyboard/dock and offered a recall. I get the impression that if an owner complains enough and is willing to send back both the tablet (why???) and the keyboard/dock, then Acer will do something. I'm not certain what that…
  • Thank you for your cogent explanation of this problem and your solution. It appears to be a good workaround. Unfortunately for Acer W510 owners, the workaround is, as the term implies, just that; A solution that solves one problem, but requires the user to accept something less than a complete fix. This workaround solves…
  • Yeah, I bought a tablet, but I also bought the keyboard dock because I wanted the added benefit of a hybrid system, which is a feature that Acer is selling. Even if the battery drain problem is isolated to the keyboard dock, the system does not conform to my requirements and if Acer cannot make this right, then they have…
  • I expect to be able to use my W510 w/keyboard dock as designed. Workarounds to solve apparent design deficiencies of a product that was not ready for release do not give me the functionality that I paid for. At this point I would rather have my money back so that I could purchase a useable tablet.
  • I just tested my W510 w/keyboard dock for battery drain with my system completely turned off. I followed the advice of Acer tech support as documented in this thread: factory reset, update Windows 8 with all Microsoft updates (no MS furrrnished drivers), Acer 2.08 driver package, Acer 2.11 driver package, .113 Broadcom…
  • I do not think this is an isolated case as I, too, shutdown my W510 w/ keyboard dock last night when the batteries were at 100% and when I checked this morning the keyboard dock battery had drained about 20%. Theoretically, there should be zero drain of the batteries when the system has been shut down. What's up with…
  • An honest and respectful opinion should not result in an "inappropriate response" report. I happen to agree with the OP for I have not seen any official response from Acer Tech Support to many outstanding widespread problems with the W510.
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