stonehorse New User

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  • In closing, I shouldn't have needed to take my Acer computer into the fix-it shop in the first place. The protected recovery partition (refresh/reinstall Windows) should have been accessible through Windows without having to make a recovery USB flash drive when I first purchased the computer or buying one from Acer at…
  • I did the BIOS thing and so did my tech. We kept getting critical errors (Windows). What ever went wrong, it was serious. Sometimes you need to start from clean hard drive.
  • Hi WillL, my computer wouldn't even boot from my recovery flash (USB) drive. Something about invalid media. Regardless, my tech ended up nuking my hard drive then doing a clean install of Windows 8.1 After everything was back up and running smoothly, he did the upgrade to Windows 10. I now have my computer back and have…
  • Update. My local computer tech has been unable to refresh or reinstall Windows 8.0/8.1 So he moved on trying to get Windows 10 to install but still no joy I received a call this afternoon asking if I have backups of my personal files because he was going to nuke the hard drive and do a clean install of Windows 10. I have…
  • Thank you for the suggestions. I spent some time on my computer Monday trying a few things but I still couldn't get Windows 10 to install. Installation fails about half way through. Then I get error code 80070005. I've given up trying to refresh or reinstall Windows 8.1 I have since dropped off my computer this morning to…
  • Thanks for the reply. As far as I know, the recovery partition is still there. I understand there is a way to access the recovery partition without the USB flash drive. Hold down the left Alt key and tap F10 on startup but that doesn't work on a bluetooth keyboard. Any other way to do this? This is plan 'B'. I rather not…
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