soup501

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  • UPDATE: I did replace the old battery due to it's failure. It would not charge. I learned from the Acer website that a replacement battery must be "conditioned". Fully charged and then fully drained at least 3 times. I have started the conditioning process and it has improved the battery performance. Right now I only have…
  • I had the exact same problem with my E5-471G. I bought a replacement battery but then had to do a "power reset" each time I used my computer. I uninstalled and reinstalled the battery & Adapter drivers and it helped a little. But, now I have to remove and reinsert the battery before I can power on with battery. The A/C…
  • I have this problem from time to time with my HDMI connection to Sony TV's. When it happens I disable and then enable my display drivers and it solves the problem.
  • If the battery fits physically and the pins line up there should be no problem. The number of cells & mAh generally refer to battery capacity and charge/discharge rate.
  • Your date and time should always be accurate if you have no problem with your CMOS battery. Once you set the date and time within your software they are saved in your BIOS. Check your settings under "Time, Region & Language and make sure that date & time are set automatically and that your region is correct. If your date &…
  • Have you changed your BIOS setting to or from "Legacy" lately. You may be using the wrong setting. When you receive that message, you can reach the BIOS settings by inserting a fresh installation disk or USB and then pressing F2 during startup. (Windows 10)
  • Yes. You can upgrade Windows 10 Home to Pro with no problem. I run an E5-471G-56YK and upgraded to Pro after my purchase and I have had no problems.
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