silverzz New User

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  • I am on your side davidlyhua. An unused new laptop should work properly immediately after any initial windows updates are loaded. Acer (and the whole world) know there are regular windows updates. So Acer should be testing each of their newer computers regularly to see if new windows updates affect their computers.…
  • Hi Justin, It is an intermittent problem, not constant. I log on to this forum with the new computer, so it is not constant. In my first message I said the "internet keeps dropping out", not that it is constantly out for long periods. So I was able to get the Windows updates at the outset. There are times that the problem…
  • Hi Justin, As I said I only just bought it NEW. So knowing what it may have been the connection status previously is not relevant. Plus I have 2 other Acer laptops (one is 8 years old) and they both connect perfectly and they have had the same Windows updates. I also have a HP that connects perfectly. It is only the NEWEST…
  • I purchased an Acer Aspire E5-571G-79XU w8.1 notebook SNID is (removed per community guidelines) and I have updated all the drivers and the router has been turned off & on and the router settings are OK
  • I have the same problem; just bought the computer 3 days ago; internet keeps dropping out; I have 3 other computers in the house and all of them (even 8 years old) have good internet connectivity; but not the Newest Acer ??? All of the suggestions do not work for me; it must be a hardware problem (not software); I do not…
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