shef

Tinkerer

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  • The only key on the keyboard that works is the power button key, upper right most key, on the keyboard, turns the laptop on/off
  • If the keys don't even work in the BIOS settings, ie. navigating the BIOS settings, how are Windows drivers going to help? I've had to use a USB keyboard to navigate through the BIOS settings, but yeah, regardless, I got all the applicable drivers from the Acer website, I'm not using some third party driverbooster malware…
  • tried both settings
  • Oh yeah, on the BIOS settings. I forgot to mention, I had to force the laptop into the Windows repair options by dropping power on it during it's boot cycle about 3 times, then choose the repair option to change UEFI settings or whatever, which forces the system to reboot into the BIOS settings. Looked closely through all…
  • Did both of those suggestions already, the quick access software before I realized the problem was occurring even before Windows, so quick access does nothing for the function keys or any other keys as it runs under Windows. As for the cable itself, a little back story on the laptop. It was brought into my shop because the…
  • I have a similar issue, but it's very perplexing. The power button, which is part of the keyboard (upper right key of the board), works. There's only one cable for the keyboard (not counting the backlight cable). The keys don't even work in the BIOS setup, much less Windows, except for the power button... I had to use the…
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