shanaynay New User

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  • Acer-Ryan, there has got to be better customer service. 5 months old, pay to ship it out, give all my passwords. Lose everything if they have to replace/wipe/reinstall. No way to back anything up since it doesn't start up. Without my laptop for a minimum of 10 business days. AND, I'm questioned why I downloaded BIOS.…
  • The same thing happened to me. I was also connected to the AC adapter and I also hit the battery reset button to turn the computer off, but when I opened it,it remains black. Please let us know what we can do to get this resolved. Thank you!!
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