rogerf New User

Comments

  • FINALLY! I have solved the problem myself with a hint from the tech support guy at my local Staples where I bought the laptop. Turns out all the Acer software & drivers are in a hidden directory called OEM/Preload/Autorun/AutorunX. Then you run the AutorunX executable file which lists all the available programs & drivers.…
  • Good luck with that! I just went through this for my Aspire 5750 and time (5 - 10 days) will tell if I ever get them. The Store tells me there is a shipping problem to Canada and gives me a "Level 2" Tech Support number (1-800-816-2237) and they managed to place the order for me but no mention of any shipping problems. If…
  • I have spent the last 2 days bouncing from email tech support, the Acer on-line store, and telephone tech support. First they tell me (by email) that I need to order the recovery disks from the on-line store. I use the link, enter my SNID only to find out the item is out of stock and there is no option to ship to Canada. I…
  • I also upgraded to Windows 8 and did a System Refresh because of problems accessing the internet. The internet access problem was fixed, but now I have a status message in the Devices listing telling me the Base System Driver is missing. This appears twice under Other Devices. If I click on update driver, it tells me it…
Avatar