richw64

Tinkerer

Comments

  • >Wanna try another one or perhaps even two? I've used Newegg quite often. Good returns policy. Jack E/NJ I think you're baiting me there, Jack. :-D Maybe you're right and I got a lemon. There were some other minor things that I didn't like about the keyboard layout but that's just getting used to something new, I hope.…
  • Acer agreed to take the return. Today was the last day I could request this, so thanks ever so much for your help. I purchased my first computer from Dell, a desktop, in 1997. I have purchased from Dell, HP and Toshiba online, never had a problem, always got a good price. With Acer the latest laptop was available from…
  • I tried today but they are closed, will try first thing in the morning. On their site there isn't a direct link from support to sales & warranty, but when I asked the help desk agent they said there wasn't any option to return. If I can get out of this sale I'm going back to Dell. I regret leaving them to try something…
  • They agreed to send me a pre-paid lable to return the laptop. They said there is no option for refund or replacement. I will try your suggestion for the RMA and see if they will take it back. Thanks very much for your help.
  • Thanks, Jack. I've already done 3 resets to no avail. Out of the box the restore point was turned off, which I didn't find out until after I had applied the sound drivers on the Acer site for my model of Aspire. The drivers didn't make the mic any better and it killed the sound totally. I managed to Google up an earlier…
  • Out of the box the microphone level is barely able to make any of the apps' sound level meter move. If you adjust the microphone level in settings/sound/recording to 100% and perform the microphone test, the highest level is only 42%. If you set it to 50% the sound test reaches only 1%. Some actions will reduce the maximum…
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