ranetm New User

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  • I tried forcing the full power off, it didnt work. So I had to do the "power wash" and so far that seems to have done the trick! Thanks so much.
  • My laptop is a chromebook 15. Ill be honest. I am computer illiterate. I thought maybe if I restarted or rebooted that may fix the problem but I cant find a restart or reboot. It just looks like it powers down. If I follow your instructions and "reset" will I lose everything on here? Im physically using the laptop right…
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