oldsports

Tinkerer

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  • Billsey, Believe it or not, everything is working again. Here is the story... I decided to perform a clean-install of Win 10 Pro. I figured that if a clean-install did not work, then it must be a hardware issue. I fired up my desktop so I could make a Win 10 Pro install DVD and saw that I had no Internet connection! Two of…
  • Billsey, Over the weekend I installed the upgrades - 256GB SSD and an additional 4GB RAM stick to get to 8GB total. It was fairly easy - I found a YouTube video that showed how to open up the computer. However, once I re-started the computer, the issue with the Ethernet controller returned - it will not maintain an…
  • Billsey, Thanks for the input. I had already planned to upgrade to the full 8GB and an SSD as a relatively cheap way to speed up the computer in general; it's good to know that this may also help with the Internet speed. After I complete the upgrades, I will re-test the computer and report back.
  • Billsey, There are no anti-virus programs (other than Windows Security) installed on the computer. I ran Resource Monitor while performing the Internet speed test several times; here are my observations: * Network - My browser was the only heavy user of network bandwidth. There were a few other processes using bandwidth,…
  • Billsey, I am not sure why, but the Ethernet controller seems to be working now. Last week I did not have time to work on the computer, but this morning I had some time to try out your suggestions. When I turned the computer on, it maintained the Ethernet connection at 1 Gbps. I turned it on about 3 hours ago and have left…
  • Billsey, Thanks for your response. I do not see any VPN drivers or network monitoring apps. I did not perform a clean-install of the operating system because I did not want to have to find and load all of the Acer device drivers. Instead, I created a new user admin account for the non-profit and deleted the account and…
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