necostanzo New User

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  • I am sorry that you are having the same problems I had. I think it must be a design problem with that machine. I really liked the size of it and the features, but since I didn't use my laptop on a regular basis, every time I went to turn it on I was greeted by a dead machine. After to unsuccessful repairs, Acer decided to…
  • I left the laptop sit for almost 2 weeks and the battery was down to less than 30%. I had updated the bios and disabled all windows power saving features (sleep, hibernation, hybrid win 10 power down) . Sent the laptop to acer for repair . They changed the battery and motherboard . Tested again when I received it back .…
  • I did all those settings, to include disabling windows hibernation... It's definitely a bios or hardware problem... Neither of which I can fix... They are aware of it since they are sending me a brand new laptop of a different model.
  • I've sent my device back twice for repairs. They finally decided to replace it with a different model. They are sending me a switch alpha 12. I think they are aware of the issue and I'm not sure if it's a design defect or a bios problem, but either way somethings wrong. I have never had a laptop that drains the battery…
  • Thank you for this thread...I had the same problem with my Switch 11V which I purchase directly from Acer. It took me a couple of months to figure out that the device was draining the battery even when it was "off". It goes down about 5-7% per day and if it's been sitting for more than a couple of weeks, it's usually…
  • Switch 11v was shutdown and unplugged for 24 hours, then rebooted on battery power...battery percentage in Win10 once booted showed 94%...I am not an expert, but 5% drain in 24 hours in a little excessive. I have several laptops that if they are completely shutdown and not used for several weeks can be rebooted with an…
  • I unplugged my switch 11v (my model is SW5-173) and waited about 4 hours and turned it back on and the battery reported 97%...I then plugged in the power adapter and it immediately went to 100%...I know that Acer issued a bios update to fix issues with battery reporting issues in windows 10, but I don't think that they…
  • I have the same exact issue. I think the problem stems from a faulty Acer driver/program and the "fast boot" option in windows 10. I think an Acer driver is preventing the system from completely entering the shutdown state, but appears to be fully shutdown. Follow the instructions here and see if this helps:…
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